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service department

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Definition of service department

Service Department Image 1

service department

an organizational unit that provides one or more specific functional tasks for other internal units



Related Terms:

algebraic method

a process of service department cost allocation
that considers all interrelationships of the departments
and reflects these relationships in simultaneous
equations


benefits-provided ranking

a listing of service departments in an order that begins with the one providing the most service
to all other corporate areas; the ranking ends with the
service department providing service primarily to revenueproducing
areas


direct method

a service department cost allocation approach
that assigns service department costs directly to revenueproducing
areas with only one set of intermediate cost
pools or allocations


step method

a process of service department cost allocation
that assigns service department costs to cost objects after
considering the interrelationships of the service departments
and revenue-producing departments


administrative department

an organizational unit that performs management activities benefiting the entire organization;
includes top management personnel and organization
headquarters



Collection Department

An internal department within a company staffed by specialists in collecting past due accounts or accounts receivable.


Concentration services

Movement of cash from different lockbox locations into a single concentration
account from which disbursements and investments are made.


Service Department Image 2

Debt service

Interest payment plus repayments of principal to creditors, that is, retirement of debt.


Debt-service coverage ratio

Earnings before interest and income taxes plus one-third rental charges, divided
by interest expense plus one-third rental charges plus the quantity of principal repayments divided by one
minus the tax rate.


Debt service parity approach

An analysis wherein the alternatives under consideration will provide the firm
with the exact same schedule of after-tax debt payments (including both interest and principal).


Departmental stocks

The informal and frequently unauthorized retention of excess inventory on the shop floor, which is used as buffer safety stock.


Full-service lease

Also called rental lease. Lease in which the lessor promises to maintain and insure the
equipment leased.


grade (of product or service)

the addition or removal of product
or service characteristics to satisfy additional needs, especially price


Index Portfolio Rebalancing Service (IPRS)

Index Portfolio Rebalancing service (IPRS) is a comprehensive investment service that can help increase potential returns while reducing volatility. Several portfolios are available, each with its own strategic balance of Index Funds. IPRS maintains your personal asset allocation by monitoring and rebalancing your portfolio semi-annually.


Information services

Organizations that furnish investment and other types of information, such as
information that helps a firm monitor its cash position.


Internal Revenue Service

A federal agency empowered by Congress to interpret and enforce tax-related laws.


Service Department Image 3

McNamara-O'Hara Service Contract Act of 1965

A federal Act requiring federal contractors to pay those employees working on a federal contract at
least as much as the wage and benefit levels prevailing locally.


Non-financial services

Include such things as freight, insurance, passenger services, and travel.



Product/service mix

See sales mix.


service company

an individual or firm engaged in a high or moderate degree of conversion that results in service output


Service Revenue

Revenue recognized from the provision of services as opposed to the sale of
products.


service time

the actual time consumed performing the functions
necessary to provide a service


Short-term investment services

services that assist firms in making short-term investments.


Uniformed Services Employment and Reemployment Rights Act of 1994

A federal act that minimizes the impact on people serving in the Armed Forces
when they return to civilian employment by avoiding discrimination and increasing
their employment opportunities.


Consumer Price Index (CPI)

The CPI, as it is called, measures the prices of consumer goods and services and is a
measure of the pace of U.S. inflation. The U.S.department of Labor publishes the CPI very month.


failure cost

a quality control cost associated with goods or
services that have been found not to conform or perform
to the required standards as well as all related costs (such
as that of the complaint department); it may be internal or
external


Government National Mortgage Association (Ginnie Mae)

A wholly owned U.S. government corporation
within the department of Housing & Urban Development. Ginnie Mae guarantees the timely payment of
principal and interest on securities issued by approved servicers that are collateralized by FHA-issued, VAguaranteed,
or Farmers Home Administration (FmHA)-guaranteed mortgages.



 

 

 

 

 

 

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